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Privacy Policy

We at Streak Guide welcome you to a comprehensive tech solutions provider. While the process of delivering the services, Data Protection is the utmost priority for Streak Guide. Though the use of the Streak Guide website (https://streakguide.com) and the information provided here is possible without sharing any personal data; if users proceed to avail of the services provided through the website (https://streakguide.com), sharing the personal data with our executive is necessary. However, we take users' consent first before collecting their data.

We ensure that the processing of personal data, such as the name, address, e-mail address, or telephone number of users is done in compliance with applicable law of the United States and respective countries, including the General Data Protection Regulation (GDPR). The goal of presenting this privacy policy is to clear that how we collect customers’ information, where we use it for relevant purposes, and how long we store them in our database.

In this policy, the term ‘we’ and ‘us’ refers to Streak Guide itself, and ‘You’ refers to customers/users/visitors who use Streak Guide’s services and visit our website for any purposes.

Internet-Based Data Transmission

As a reliable service provider, Streak Guide has implemented various technical and organizational measures to ensure the complete protection of personal data processed through this Site. However, Internet-based data transmissions may have security gaps, so absolute protection may not be guaranteed. For this reason, we request users to prefer sharing the data over the telephone.

Information We Collect

We gather only those pieces of information that we need for legitimate purposes. There can be various ways by which we may collect the users’ information such as data you provide from yourselves through direct contact or when you sign up for our services, and data collected through the use of cookies or similar technologies. In both ways, we may collect the following information.

Query form : When you go for filling up the query form available on our website to access our services, we ask for information like your name, contact number, email address, company name, and country to proceed with your request.

With Direct Contact : When contacted from either side, we ask for the same information that we ask during filling up the query form to proceed with your request. With direct contact, our executives shall help you find what you are looking for.

Payment processing : When you avail of our paid services, we may ask you to provide payment details through a direct payment link such as your name, contact information, card information, or other payment mode information.

Information We Collect Automatically : When you visit our websites, we may collect information like browser type, language preference, time zone, referring URL, date, and time of access using cookies and similar technology. We keep these in our database to understand more about visitors’ preferences/likings related to our website/services. We also use this for enhancing the user experience when they visit next time to our website. However, if you don’t want these technologies enabled, you can disable it from your browser setting.

Purpose of Using Your Personal Information

  • To help you resolve your queries, provide instant solutions, and send notifications about the product/services information that you have signed up for.
  • To keep you updated about product information, discounts, and other information that we think you might be interested in.
  • To take feedback of our services; ask you to submit your reviews.
  • To have research on how users use our services, to monitor and prevent problems, and to improve our products and services;
  • To provide customer support, and to analyze and improve customers’ interaction with us;
  • To detect and prevent fraudulent activities, to report spam, and to protect the rights and interests of users.

Retention of information

We keep users’ information as long as it is required for the purposes to be fulfilled. When we no longer have a legitimate need to process your information, we will delete or remove the data from our databases. After data deletion, we detach everything that makes processing on backup possible.

Data Security

We take every precautionary and safety measures to prevent the loss, misuse, unauthorized, disclosure of data we store in our database. We use reliable technologies and security suite to stop such activities. We also take essential security measures like physical, electronic, and managerial procedures to secure the users’ personal details that we collect through various means. All data are stored on our private and secured servers.

GDPR Policy

We comply with the GDPR policy issued by European law on data protection and privacy. We have made every change in our policy labeled in GDPR. We allow the users to do the following in relation to their personal information we have in our database.

  • Control over their personal information whether to be shared in marketing and analytic reports, survey, and other similar purposes.
  • Restrict data processing, request data deletion; get your personal information completely removed from our database.
  • Choose either to receive service calls, e-mails, text messages, or prevent any type of communications from us.
  • Know where, how, and for what purposes we use your data, and for how long we possess data in our database.

Changes in Privacy Policy

We reserve the right to change, modify, update, and revise this Privacy Policy at any time, with or without any prior information. So, we request users to review this page periodically for the latest updates.

Contact Us

Contact us for queries or issues related to our privacy policy or services at telephone (+1-828-242-8145) or email (help@streakguide.com).

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